tourangeau a., cranley l., laschinger h. & pachis j. (2010) Journal of Nursing ManagementRelationships among leadership practices, work environments, staff communication and outcomes in long-term careAim To examine the role that work relationships have on two long-term care outcomes: job satisfaction and turnover intention.Background It is easy to overlook the impact that human relations have in shaping work environments that are conducive to organizational effectiveness. Employee job satisfaction and retention are important organizational outcomes.Methods Six hundred and seventy-five nursing and other staff from 26 long-term care facilities …

brinkert r. (2010) Journal of Nursing ManagementConflict coaching training for nurse managers: a case study of a two-hospital health systemAims This study evaluated the application of the Comprehensive Conflict Coaching model in a hospital environment.Background Conflict coaching involves a coach working with a client to improve the client’s conflict understanding, interaction strategies and/or interaction skills. The training of nurse managers as conflict coaches is an innovative continuing education programme that partially addresses conflict-related concerns in nursing.Method Twenty nurse managers trained as conflict coaches and each coached a …

giallonardo l.m., wong c.a. & iwasiw c.l. (2010) Journal of Nursing ManagementAuthentic leadership of preceptors: predictor of new graduate nurses’ work engagement and job satisfactionAim To examine the relationships between new graduate nurses’ perceptions of preceptor authentic leadership, work engagement and job satisfaction.Background During a time when the retention of new graduate nurses is of the upmost importance, the reliance on preceptors to facilitate the transition of new graduate nurses is paramount.Methods A predictive non-experimental survey design was used to examine the relationships between study variables. The …

butler-williams c., james j., cox h. & hunt j. (2010) Journal of Nursing ManagementThe hidden contribution of the health care assistant: a survey-based exploration of support to their role in caring for the acutely ill patient in the general ward settingAim To examine the feelings, support and feedback available to health care assistants (HCA) when caring for acutely ill ward patients.Background The role of the HCA continues to evolve with increased responsibility for patient care. Contextual issues that affect their contribution to acute care management of the ward …